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voco hotels
Hotel Entrance

voco Melbourne Central, an IHG® Hotel

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Discover Melbourne's newest laneway treasure

4.3/5
297 Reviews

voco Melbourne Central is a true original in the heart of Melbourne with refreshing hospitality, modern charm and views to spark conversation.

The hotel is moments away from Bourke Street Mall, Melbourne Central Station and the Emporium with a fuss-free check-in in the sky lobby on level 6. From AM to PM, you’ll have the space you need to relax, socialise and enjoy yourself.

Spend some well-deserved me time in rooms with spectacular views, cosy bedding, luxe amenities, fast Wi-Fi and windows that open to fresh air.

Get social at our rooftop oasis with plunge pool and panoramic city views for a mini-vacation above the CBD. Blacksmith Bar & Grill is the perfect spot for a memorable dinner date, delicious wine or a small, lively gathering with a group of friends. Experience impressive views and a feast of fire-cooked, locally sourced food where our steak is the main event.

voco® works for lots of different moments. With 493 square meters of event and meeting space for any occasion, make your mark with the help of our warm and welcoming hosts.

Map

voco Melbourne Central

18 Timothy Lane
Melbourne VIC 3000


Contact Front Desk: +61 3 91225500
Email hotel

Transportation Details

Check in
3:00 pm

Check out
11:00 am

Hotel packages available

Prices shown reflect an average per night stay from

Apr 21 - 22, 2025

CELEBRATIONS PACKAGE

CELEBRATIONS PACKAGE

Celebrate in style. This package includes a room with fabulous views breakfast in Blacksmith Bar and Grill and a bottle of sparkling wine on arrival.

From

203 USD per night

Price includes taxes and fees

Book package

Breakfast and Parking

Breakfast and Parking

Package includes room accommodations parking for one vehicle and breakfast for up to 2 guests sharing a room each night booked at this rate. Unused package components are nonrefundable.

From

228 USD per night

Price includes taxes and fees

Book package

All you need and more

Wifi
Pool
Meeting facilities
Dining
Parking
Wifi
Pool
Meeting facilities
Dining
Parking
VIEW ALL AMENITIES

Hotel Highlights

IHG Hotels and Resorts is a proud member of the OnUs Business Coalition, dedicated to enhancing safety for young people in our communities. As part of this commitment, we've teamed up with the Australian E-Safety Commissioner to offer guests access to up-to-date advice while using our Wi-Fi services. Learn more at https://onus.org.au/

IHG Partners with OnUs Business Coalition

IHG Hotels and Resorts is a proud member of the OnUs Business Coalition, dedicated to enhancing safety for young people in our communities. As part of this commitment, we've teamed up with the Australian E-Safety Commissioner to offer guests access to up-to-date advice while using our Wi-Fi services. Learn more at https://onus.org.au/

Learn More

Our rooms

alt1

Cosy

Enjoy breathtaking views of the city and beyond from the floor-to-ceiling windows in every room. As you wake up in the morning, grab an espresso from the in-room coffee pod machine. Then, step into your fully glazed bathroom with automated privacy curtains - the ultimate retreat in the heart of city

THE VOCO™ EXPERIENCE

Sleep, eat & everything in between

A hotel stay should be a break from the demands of the day to day. So, we add charming touches that make a world of difference, to create moments you’ll remember long after check out.

voco-home-hallmark-image1-3x2-1500x1000

Come on in

It’s true what they say about first impressions, so we make sure to get them right. A warm welcome and simple check-in, in instantly familiar surroundings, with a little something on the house, too.
Guest Reviews

Compare notes

We like knowing our guests have had a great stay with us – or finding out how we can make their voco experience even better. Read our verified guest reviews below.

Guest Reviews
Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.
Real Guests
Ratings summary
Overall experience 
4.3 / 5
4.3 / 5
Open Ratings Snapshot
Rating breakdown 297 reviews
5 Stars
180
4 Stars
68
3 Stars
23
2 Stars
18
1 Star
8
based on 297 reviews
249 out of 29385%Recommend this property.
Staff and service 
4.4 / 5
4.4 / 5
Room and comfort 
4.3 / 5
4.3 / 5
Value 
4.1 / 5
4.1 / 5
Room cleanliness 
4.4 / 5
4.4 / 5
Sleep quality 
4.4 / 5
4.4 / 5
Eating and drinking 
4.2 / 5
4.2 / 5
Memorable experience 
4.1 / 5
4.1 / 5
Genuine warm welcome 
4.4 / 5
4.4 / 5
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Product ReviewsWrite a review
Great amenities
Overall Experience 
4.0 / 5
4.0 / 5
Posted5 April 2025
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fromMelbourne. Australia
Age:50-64
Traveler type:Leisure
Reason for visit:Wedding Anniversary
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
4.0 / 5
4.0 / 5
Value 
3.0 / 5
3.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Eating and drinking 
3.0 / 5
3.0 / 5
Memorable experience 
4.0 / 5
4.0 / 5
Genuine warm welcome 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Really enjoyed the stylish and well appointed rooms although a little smaller than anticipated for the price with no surfaces / desk and minimal wardrobe space.
Bathroom excellent apart from several long black hairs found on the floor which were rather off-putting.
Swimming pool an excellent amenity and well heated.
Reason for visit:Wedding Anniversary
ProsLocation, Amenities
ConsRoom Cleanliness
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on6 April 2025
Hi Andy,
Thank you for taking your time to give us feedback. We're glad that you find joy our hotel style and swimming pool. We have also noted your feedback about the facility inside our rooms and housekeeping issue that you encountered. We will make sure to address these issues to the relevant departments.
We hope to see you on your future visit.
Warm regards,
Sam
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Untrained staff, Substandard service
Overall Experience 
2.0 / 5
2.0 / 5
Posted30 March 2025
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fromMaine USA
Traveler type:Leisure
Reason for visit:holiday
Staff and service 
1.0 / 5
1.0 / 5
Room and comfort 
1.0 / 5
1.0 / 5
Value 
2.0 / 5
2.0 / 5
Room cleanliness 
3.0 / 5
3.0 / 5
Sleep quality 
3.0 / 5
3.0 / 5
Eating and drinking 
2.0 / 5
2.0 / 5
Memorable experience 
1.0 / 5
1.0 / 5
Genuine warm welcome 
2.0 / 5
2.0 / 5
No, I do not recommend this property.
The staff meant well but they all seemed to be untrained, scared of their own shadow and unable for the most part to answer our questions or address our needs. For example we asked for a laundry bag to submit laundry for cleaning and had to ask several times. Then when the laundry was done it was not brought in our room nor were we even notified it was ready. We found it hanging on something when we went down to reception to ask about it. that's just one example.
Reason for visit:holiday
ProsLocation
ConsAmenities, poor service and untrained staff
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on31 March 2025
Dear Russell,
Thank you for sharing your experience with us.
We sincerely apologize for the challenges you encountered with our staff and the lack of proper communication. We understand how frustrating it can be when your needs aren’t addressed in a timely manner, and we’re sorry that our team did not meet your expectations.
Please be assured that we will be addressing your concerns with our team to ensure proper training and improve our service moving forward. We truly appreciate your feedback and hope to have the opportunity to provide a more seamless and enjoyable experience next time.
Regards,
voco Melbourne Central
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Mr
Overall Experience 
2.0 / 5
2.0 / 5
Posted17 March 2025
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fromHobart
Age:35-49
Traveler type:Combined business and leisure
Reason for visit:Business and leisure
Staff and service 
2.0 / 5
2.0 / 5
Room and comfort 
2.0 / 5
2.0 / 5
Value 
1.0 / 5
1.0 / 5
Room cleanliness 
2.0 / 5
2.0 / 5
Sleep quality 
1.0 / 5
1.0 / 5
Eating and drinking 
3.0 / 5
3.0 / 5
Memorable experience 
1.0 / 5
1.0 / 5
Genuine warm welcome 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
Many aspects of the simple quality hotel experiences completely missed.
Water, comfort, service, cleanliness and flexibility to support guest needs.
Reason for visit:Business and leisure
ProsLocation
ConsSleep Quality, Room Cleanliness, Amenities
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on22 March 2025
Dear Travelling Guest,
Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our hotel did not meet your expectations. We always strive to provide quality service, comfort, and a clean, welcoming environment for all our guests, and it’s disappointing to hear that we fell short in several areas during your stay.
Your comments regarding the water, comfort, service, cleanliness, and flexibility of our staff are taken very seriously. We will be reviewing these aspects with our team to ensure improvements are made where needed, and that we better accommodate the needs of our guests in the future.
We genuinely value your input, and hope you will consider staying with us again to experience the improvements we’re working hard to implement.
Warm regards,
Voco Melbourne Central.
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Not the best experience
Overall Experience 
2.0 / 5
2.0 / 5
Posted14 March 2025
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Traveler type:Leisure
Check Out Date:2025-03-09
Reason for visit:Weekend break
Staff and service 
2.0 / 5
2.0 / 5
Room and comfort 
2.0 / 5
2.0 / 5
Value 
3.0 / 5
3.0 / 5
Room cleanliness 
3.0 / 5
3.0 / 5
Sleep quality 
3.0 / 5
3.0 / 5
Memorable experience 
1.0 / 5
1.0 / 5
Genuine warm welcome 
3.0 / 5
3.0 / 5
No, I do not recommend this property.
Stayed from Friday to Sunday.
Friday expressed issue with the bathroom mirror - was told they would look into it. Also the soap dispenser for sink was empty, this was refilled after I called reception.
Saturday - re mirror - told cant be fixed but offered room swap which i declined. Also soap dispenser in shower empty - asked to refill - this did not happen.
Bed's were not made requested this 3 times.
Never were made.
Sunday left and expressed issues on check out and was offered an apology and a coffee.
The hotel accommodation was fine however the staff seemed to say they would help, nothing got done. Bed was not made after we arrived on the Friday. And obviously the amenities were not checked as over the 2 days the 2 soap dispensers were empty. One was refilled and the other not. Not impressed at all
Check Out Date:2025-03-09
Reason for visit:Weekend break
ConsAmenities
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on17 March 2025
Hi Jen
Thank you for sharing your feedback, and I sincerely apologize for the inconveniences you experienced during your stay.
Regarding the bathroom mirror, we were informed that it was ok, just a notice. On weekend, we don't have any maintenance on site ; However, we would have tried to fix it if we know that it would deeply affected your stay. We sorry that we were neglecting on your serviced, we have passed your feedback on to the related department and will make sure we pay better housekeeping attention to your future stay.
We understand that an apology and a coffee at checkout did not make up for the issues you faced, and I truly appreciate your patience in bringing this to our attention.
Thank you again for your feedback. We will use it to make necessary improvements, and I hope you will consider staying with us again in the future to experience a much more seamless stay.
Sam Ta
voco Melbourne Central
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Cleanliness
Overall Experience 
3.0 / 5
3.0 / 5
Posted2 March 2025
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fromHKG
Age:25-34
Traveler type:Business
Reason for visit:Business
Next destination:zRH
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
3.0 / 5
3.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
2.0 / 5
2.0 / 5
Sleep quality 
4.0 / 5
4.0 / 5
Eating and drinking 
3.0 / 5
3.0 / 5
Memorable experience 
3.0 / 5
3.0 / 5
Genuine warm welcome 
3.0 / 5
3.0 / 5
Yes, I recommend this property.
Many hairs at the bathroom area, should pay extra attention on cleanliness. Others are good, in terms of hotel location.
Hotel staffs are nice too, willing to extend support immediately, but just long queue for check in and out.
Reason for visit:Business
Next destination:zRH
ProsRoom Cleanliness
ConsLocation
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on6 March 2025
Hi Alex
Thank you for your valuable feedback! We’re glad to hear that you found our hotel location convenient and that our staff provided excellent support. We apologize for the cleanliness issues you experienced in the bathroom, and we will ensure our housekeeping team pays extra attention to detail in the future. We're also sorry for the wait during check-in and check-out due to unforeseen busy-ness.
Your comments are incredibly helpful, and we hope to welcome you back soon!
Warm regards,
Sam Ta
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Great stay in the city
Overall Experience 
5.0 / 5
5.0 / 5
Posted1 March 2025
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fromAthens
Age:35-49
Traveler type:Leisure
Reason for visit:Holidays
Next destination:New Zealand
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
5.0 / 5
5.0 / 5
Eating and drinking 
5.0 / 5
5.0 / 5
Memorable experience 
5.0 / 5
5.0 / 5
Genuine warm welcome 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Wonderful stay. Awesome staff, fantastic location, well appointed rooms.
Reason for visit:Holidays
Next destination:New Zealand
ProsSleep Quality, Room Cleanliness, Location, Amenities, Connects you to the destination, recognition for ihg rewards club members
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on4 March 2025
Dear Ryan,
Thank you for your kind words! We're thrilled to hear you had a wonderful stay and enjoyed our staff, location, and rooms.
We look forward to welcoming you back soon!
Kind Regards,
voco Melbourne Central
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3 Night Stay
Overall Experience 
5.0 / 5
5.0 / 5
Posted26 February 2025
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fromUK
Age:50-64
Traveler type:Leisure
Check Out Date:2025-02-21
Reason for visit:Holiday
Next destination:Jakarta
Travel Tips:Try the Restaurant and Bar
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
5.0 / 5
5.0 / 5
Value 
5.0 / 5
5.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
5.0 / 5
5.0 / 5
Eating and drinking 
5.0 / 5
5.0 / 5
Memorable experience 
5.0 / 5
5.0 / 5
Genuine warm welcome 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
The service at this hotel is outstanding and teh staff go out of their way to make your stay a great experience.
The location is central to all and the dining experience was excellent.
The rooms are well laid out with top class furnishings. The restaurant and bar service wears outstanding the staff were very friendly. I really enjoyed my 3 nights stay and will certaly come back again.
Check Out Date:2025-02-21
Reason for visit:Holiday
Next destination:Jakarta
Travel Tips:Try the Restaurant and Bar
ProsAmenities, Room Cleanliness, Connect You to the Destination, Location, Recognition for IHG® Rewards Club Members, Sleep Quality, staff service
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on27 February 2025
Hi Jeslyn,
Thank you so much for your beautiful and kind feedback. This will be a motivation for our team to continue deliver the best of us to our guests. We hope to your great health and happiness, and we hope to see you again on your next stay.
Warm regards,
Sam Ta
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Hotel in Melbourne
Overall Experience 
4.0 / 5
4.0 / 5
Posted15 February 2025
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fromMiami, Florida
Traveler type:Leisure
Reason for visit:Vacation
Staff and service 
5.0 / 5
5.0 / 5
Room and comfort 
5.0 / 5
5.0 / 5
Value 
4.0 / 5
4.0 / 5
Room cleanliness 
5.0 / 5
5.0 / 5
Sleep quality 
5.0 / 5
5.0 / 5
Eating and drinking 
5.0 / 5
5.0 / 5
Memorable experience 
5.0 / 5
5.0 / 5
Genuine warm welcome 
5.0 / 5
5.0 / 5
Yes, I recommend this property.
Nice hotel, great location. A little inconvenient if you have a lot of luggage as there is no direct access to the entrance
Reason for visit:Vacation
ProsSleep Quality, Room Cleanliness, Location, Amenities
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on17 February 2025
Dear Ms. Betty,
Thank you for sharing your feedback about your recent stay at our hotel in Melbourne. We're so pleased to hear that you enjoyed our location and found the hotel to be nice overall.
We also appreciate your comment regarding the access to the entrance. We understand that it can be a bit inconvenient when you have a lot of luggage, and we sincerely apologize for any difficulty this may have caused.
Rest assured, we will take your feedback into consideration as we continue to improve the overall guest experience.
Your comments are very valuable to us, and we hope to have the pleasure of welcoming you back on your next visit to Melbourne.
Should you need any assistance with luggage or access in the future, please don’t hesitate to reach out to our team, and we will be more than happy to assist.
Warm regards,
Patricia
Voco Melbourne Central Team
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