This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
2 queen beds
2 twin beds
and
1 king bed
1 king bed
2 full beds
1 king bed
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.3
Comfort
8.6
Value for money
7.7
Location
8.9
Free Wifi
9.5
High score for New Orleans

Select topics to read reviews:

Guests who stayed here loved

  • Moore
    United States United States
    very quiet room street car stop within a block friendly staff walking distance to many restaurants and Walgreens felt safe exiting and entering
  • D
    Dusty
    United States United States
    The property was very eclectic, that’s what I was looking for in my first visit to this historic city.
  • Kelsey
    United States United States
    Awesome restaurant and rooftop bar. Great old school vibes.
  • Raymond
    United States United States
    Needed to have a little more selection in your little cafe, the people were great!
  • Bidwell
    United States United States
    Very cute hotel, loved the cafe and restaurant onsite. The room was spacious and comfortable. We had a nice view of the city.
  • Nancy
    United States United States
    We loved the location in the garden district. We have been to New Orleans many times, but it was our first time staying in the garden district. Wonderful decision for our family. It was so easy to ride the street car and staying in a neighborhood...
  • Magdalh
    United States United States
    The staff were so warm and friendly. The food and drinks were delicious, I particularly enjoyed the gumbo. The room was so lovely and romantic. We especially liked that it was close the the French Quarter but far away enough for some quiet...
  • S
    Stephanie
    United States United States
    Great, friendly staff, beautiful rooms, fabulous beds!
  • Amanda
    United States United States
    I loved the live music, restaurants, and bars all under one roof! Also, with the street car being right outside the hotel we never had to drive anywhere.
  • Erica
    United States United States
    Wonderful location, the street car stops right in front of the hotel so it makes accessibility to the city super easy. The staff at the front desk were wonderful, particularly DD. The staff in the café were lovely as well. It is such a beautiful...

Hotel area info

Restaurants
3 Restaurants On Site

  • Jack Rose
    • Cuisine
      Cajun/Creole
    • Open for
      Brunch • Dinner
    • Ambience
      Traditional
  • Silver Whistle Cafe
    • Open for
      Breakfast
    • Ambience
      Family-friendly
  • Bayou Bar
    • Cuisine
      American • Cajun/Creole
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional

Amenities of Pontchartrain Hotel St. Charles Avenue
Great facilities! Review score, 8

Most popular amenities

  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Family rooms
  • 3 restaurants
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Daily housekeeping
  • Bar

Outdoors

  • Sun deck

Pets
Pets are allowed. Charges may apply.

Activities

  • Live music/Performance

Food & Drink

  • Coffee house on site
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is not needed) and costs $55.69 per day.

  • Street parking
  • Valet parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Safe

General

  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Fitness

Languages Spoken

  • English
  • Spanish

House rules
Pontchartrain Hotel St. Charles Avenue takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Cards accepted at this hotel
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The fine print
Must-know information for guests at this property

Guests must be 21 years of age or older to make reservation.

If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pontchartrain Hotel St. Charles Avenue of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Pontchartrain Hotel St. Charles Avenue